Modemmax
Modemmax telecommunication service provider to provide tailored services for home & businesses in the UK delivering voice and data.
Save time for things that really matter.
Support Focused
Outstanding support by dedicated engineers with many years of expertise and experience in keeping your systems running.
Flexibility
We deliver agile solutions and are flexible in our approach. We work closely with our partners to provide the best possible solutions for our customers.
Scalability
Competitive products built on stable, scalable platforms give you the ability to scale up or down on demand.
Tailored
Modemmax has been tailored specifically for UK businesses and is designed to deliver improved coverage for voice and data.
Services We Provide
Modemmax provide a full range IT connectivity tailored around you to get most benefit and price.
We have partnered up with many providers give a complete wide choice of service's we provide from SoGEA to Full Fibre across the UK.
Digital Voice is complete business UCaaS system – a hosted communications service that provides businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take exacting control of your telephony. with Cross platform integration including Microsoft Teams and many others.
Modemmax Mobile has been tailored specifically for UK businesses and is designed to deliver improved coverage for voice and data via your device. We also understand that the business market is never static, so we’ve designed tariffs that flex dependent on your usage, delivering value every month for the entirety of your contract..
Ethernet delivers reliability and outstanding performance for voice and data connectivity. Plus, it's available in almost any location, regardless of whether fibre is available or not. With speeds of up to 10Gbps and ultra-low latency, it can handle hosted telephony applications, multiple VoIP telephone calls, and data-heavy applications with ease.
Mobile
We partnered with two UK leading network carriers to provide home and businesses the flexibility on coverage and service with VM02 and Vodafone.
All of our tariffs are unique and be customized to fit your usage with our preset tariffs or your own.
With all sim including unlimited minutes and text as standard just choose your data allowance and contract term.
We also provide group data allowance for businesses Share all data across your entire mobile estate or allow members of the same company to pool their data allowance Alternatively, we can create a bespoke package tailored to your needs.
Get all features included with any other network provider WiFi Calling, 5G Access at no extra cost.
Modemmax Mobile can help you control your expenditure when travelling overseas. We have a range of Traveller bolt-ons to suit your schedule, reducing the risk of bill shock and unexpected data charges.
Mobile FAQ
What tariffs are available?
We offer a range of business mobile deals with tariffs including pay monthly sims, plus a selection of bolt-ons including text, data, and international roaming. Alternatively, we can create a bespoke package tailored to your need.
Can i roam overseas?
Modemmax Mobile can help you control your expenditure when roaming overseas. We have a range of Business Traveller bolt-ons to suit your schedule, reducing the risk of bill shock and unexpected data charges.
Can we keep our existing numbers?
With Modemmax Mobile there’s no need to update your business cards – it is easy to port your existing number or take out a new one.
Data allowance roaming abroad?
All our pay monthly plans are subject to a 25GB roaming fair use policy. This means that if your UK allowance is greater than 25GB, you can use up to 25GB data a month while roaming.
If your UK data allowance is less than 25GB, you can use your UK data allowance when abroad, but if you exceed it you'll be charged as you would be in the UK.
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Join Digital Switchover
The way we communicate and voice services have dramatically changed. The Covid pandemic saw unified communication and IP services catapult years ahead, with remote working and hybrid solutions becoming the norm. Together with stop-sell and the end of PSTN services, if you rely on traditional analogue services, now is an excellent time to discuss your options and help navigate and make a seamless migration to IP services.
VoIP Service
Choose our Digital Voice services provide you fully comprehensive VoIP services.
By connecting your phone system to the cloud, you’ll get more flexibility and control – and spend less on your business calls.
With Digital Voice SIP Trunks, your calls are made over your internet connection, rather than a traditional phone line. Calls are prioritised over other internet traffic and there’s in-built resilience too, so you’ll always have a great connection.
Moving your calls and phone numbers to Modemmax SIP is really straightforward; we’ll take care of everything for you.
Digital Voice SIP is great for remote working, and can even be used to set up an entirely new office without spending a fortune on hardware.
As a small business owner you know that your phone number is essential to your business and you have invested a lot into it over time. Known to your existing customers and widely advertised to attract new ones, to be without it is unimaginable.
Digital Voice has been specifically designed to replace your traditional landline service using VoIP technology to deliver voice calls over the broadband network, all at a highly competitive price.
More and more companies are moving away from a traditional PBX, transitioning to a hosted or UCaaS solution able to leverage all the benefits that cloud-based telephony has to offer.
Digital Voice is complete business UCaaS system – a hosted communications service that provides businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take exacting control of your telephony. with Cross platform integration including Microsoft Teams and many others.
- Digital Voice Sip & Digital Voice Flow available for business.
- Digital Voice Landline available for home or business.
Our contract term will vary on product you are selecting for digital voice.
All call rates are same across our digital voice service.
Calls to UK landline 01,02,03 - 1p/Min
Calls to UK Mobile (EE,Vodafone,VM02 & 3) - 4p/Min
Calls to other UK Mobile From 4p/Min
Some of our voice service's offer unlimited minutes bundle to UK landline numbers 01,02,03 and mobile operators which is EE,Vodafone,VM02 & 3
For digital voice ancillary charges click here
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Are you ready for PSTN switch off?
We’re moving all our customers from the old analogue public switched telephone network (PSTN) to a fully digital network. We’ve already started. We plan to have moved everyone over before Openreach stop the PSTN (and ISDN) service in 2025. By then, every phone line in the UK will be digital, routing calls over IP (Internet Protocol) rather than the traditional PSTN.
VoIP FAQ
Can i keep my number?
Yes, old numbers can be ported please contact us to arrange your number to be ported to us.
Are emergency services supported?
Yes, calls to 999 and 112 will connect you to the emergency services. However this is subject to your phone and internet equipment having power. Your interconnection connection must be switched on and working. If this is not the case, you will need to use a mobile or analog phone to call.
LAN & Data Cabling
If you need more phones than you can connect to your current router, installing a new hub, Local Area Network (LAN) and cabling can increase your capacity and give you the sharpest, clearest service for your Digital Voice system.
We can help with any requirements you may have. When we confirm your order with you, our sales advisors will assess whether a new LAN, new hub or new cabling would be needed, and talk through the prices and benefits of upgrading.
What is required for microsoft teams direct routing?
For an organisation to enable Direct Routing, the following components are required:
Microsoft 365 or Office 365 license including Teams or teams phone system licence.
What types of broadband do we provide?
What we call Ultrafast Fibre is a fibre connection from the exchange into a business or home. It offers higher broadband speeds from 40Mbps to 1Gbps to premises in areas that have been enabled for FTTP. The service doesn’t require an analogue telephone line.
What we call superfast fibre is Single order Generic Ethernet Access provides internet connectivity without an analogue telephone line and quicker and easier installation to get connected and be up and running. SoGEA will be the prominent service for the majority of the UK.
Fibre to the cabinet is a connectivity technology that is based on a combination of fibre optic cable and copper cable. The fibre optic cable is in place from the local telephone exchange to a distribution point (commonly called a roadside cabinet), hence the name fibre to the cabinet. From this distribution point a standard telephone line based on copper is then used to deliver the broadband connectivity.
Don't lose your voice
The drawback to SoGEA & FTTP is that it does not allow users to connect a traditional phone line. Any business or consumer that uses an analogue line and wants to continue to receive and make calls will need to be prepared and have a VoIP phone service we do offer VoIP as a standalone service with your broadband check our digital voice service.
- Available for home or business.
- One static IPv4 address included (If you need more please contact us.)
- Choose to use your own router or have one provided.
Choose your contract duration from 30 days to 12,18 or 24 Months.
Setup fee applies for contract duration 18 months or less. We also fixed price for duration of your contract including and inflation rise 12 months or more.
To find out additional charges please click here
Modemmax partnered up with wide range broadband providers to provide range of services. using openreach & cityfibre network we use supplier backhaul networks of BT,Talk Talk & Vodafone to provide end user connectivity.
Broadband FAQ
Can i keep my current phone number?
Yes but you will need to take out an OTT VoIP service to run in parallel with your SoGEA or FTTP, You will need voip provider to port your existing number to your new service, or you will lose the number forever once you migrate from the existing WLR-reliant broadband service.
With no voice service will this affect other devices?
If your looking to swap too SoGEA or FTTP, you will need to connect any devices that currently are plugged into the telephony wall socket in the premises, into the router. This could include Telecare devices, Intruder alarm, Fire alarm etc. You should make your device service provider aware of the change so that they can make sure that they will continue to work or provide a suitable alternative.
Why should i change now?
To ensure that your services continue with minimal disruption you should engage with us to agree a migration plan. The Openreach timeline has been up and running since 2017 and includes a number of regional “stop sell” dates, which are dates after which Service Providers will no longer be able to obtain new supply for their customers of analogue services, and there is a national “stop sell” date of September 2023.
In addition Openreach have announced they will stop selling PSTN and ISDN products in117 exchanges from June 2021. This will affect over 1.2 million customer premises including business, and from that date you won’t be able to buy new analogue lines in these areas.
How does FTTP ,SoGEA & FTTC differ?
FTTP is a pure fibre broadband connection. FTTC however uses a copper line from the green cabinet to a premise. SoGEA utilises new technology offering broadband without voice services.
How do i switch broadband provider?
Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media or another alt net provider*).
We’ll give you a switching date – usually within two weeks, unless you choose a later date.
If you need an engineer installation, we’ll let you know when you order.
*If you’re with Virgin Media, or another alt net provider the best thing to do is talk to us and provider to try and line up the switch in service.
How long does it take to activate my broadband?
If you're new to us, or with us already but moving home, we'll aim to get your broadband up and running within two weeks.
If you're already with us and staying on the same type of broadband at the same address, it should take one day.
If you're changing the type of broadband you're on (for example, from copper Broadband to FTTP it should be one to two weeks.